Privacy Policy

tapID respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you use tapID digital card, account, insights, messaging, lead capture, billing and accessory services.

1. Information we collect

We may collect information you provide directly, including your name, email address, profile photo, business details, card username, contact links, social links, messages, support enquiries and information submitted through lead or contact forms.

We may also collect technical and usage information such as card views, clicks, device type, browser type, approximate location derived from technical data, IP address, timestamps and insights events.

2. How we use information

We use personal information to create and manage your tapID account, display your public digital card, process messages and leads, provide insights, process payments, provide support, improve the service and maintain security.

3. Public card information

Information you publish on a digital card may be publicly accessible through your card URL and QR/NFC links. You are responsible for choosing what information to publish. Draft or unpublished cards are not intended to be publicly available.

4. Payments and subscriptions

Payments are processed through Stripe. tapID does not store full card numbers. Stripe may collect and process payment information in accordance with its own policies and security standards.

5. Sharing information

We do not sell your personal information. We may share information with service providers who help us operate tapID, including hosting, authentication, payment processing, email delivery, insights and support tools. We may also disclose information where required by law or to protect our rights, users or systems.

6. Data security

We use reasonable technical and organisational measures to protect information from unauthorised access, misuse, loss or disclosure. No online service can guarantee absolute security, so users should keep login details secure and report suspicious activity.

7. Access, correction and deletion

You may update most account and card information from your dashboard. You may request access, correction or deletion of personal information by contacting support. Some information may be retained where required for legal, accounting, fraud prevention or legitimate operational purposes.

8. Cookies and insights

tapID may use cookies, local storage and similar technologies to keep users logged in, remember preferences, improve performance and measure usage of cards and pages.

9. International services

Some service providers may store or process information outside your country. By using tapID, you acknowledge that information may be transferred to service providers in other locations where appropriate safeguards are used.

10. Contact

For privacy questions or requests, contact tapID through the Support page.

This policy is a general website policy and should be reviewed by a legal professional before final publication.